California law encourages all citizens to report suspected abuse of seniors or dependent adults. California law also mandates that certain professionals report suspected abuse, whether it is abuse by another person or self-neglect. Adult Protective Services (APS) is the official program in San Mateo County designated to receive and investigate these reports. APS Case managers investigate situations where seniors or vulnerable adults have been subjected to, or are at risk of, abuse, neglect or exploitation.  APS case managers ensure the safety of the person at risk and work with the individual to develop an appropriate care plan. Where there is a concern that the person is unable to manage his or her own affairs safely, an investigation into the need for a conservatorship may be conducted. What is Elder and Dependent Adult Abuse? Making a Report Mandated Reporters For information, advice and 24-hour emergency response   Click here for the TIES Line