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Mental Health Services: Mental Health Policies

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Client Access to Mental Health Record Policy: Policy 00-06 Client Access to Mental Health Record (PDF) Policy 00-06 Attachment A: Request to Access Protected Health Information (PDF) Policy 00-06 Attachment A: Spanish - Request to Access Protected Health Information (PDF) Policy 00-06 Attachment A: Tagalog - Request to Access Protected Health Information (PDF) Policy 00-06 Attachment B: Log of Requests for Access to Protected Health Information (PDF) Complaints / Grievances Policy: Policy 03-03 Complaints/Grievances Filed by Beneficiaries/Clients (PDF) Policy 03-03 Attachment: Beneficiary/Client Protection Manual (PDF) Notice of Privacy Practices Policy: San Mateo County Mental Health Services values the privacy of all mental health consumers and provides this notice in order to inform consumers of how we safeguard their mental health information.  This notice describes how we use mental health information, informs consumers of their privacy rights, and how we will respond to requests or complaints about privacy issues.  If you have any questions about your privacy rights or about this notice, please contact:  Mental Health Advocacy Services at 1-800-388-5189. Policy 03-02 Notice of Privacy Practices (PDF) Policy 03-02 Attachment A: Notice of Privacy Practices Summary (PDF)