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Goals and Objectives

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STRATEGIC PLAN 2000 - 2005 SERVICES FOR OLDER ADULTS AND ADULTS WITH DISABILITIES GOALS AND OBJECTIVES Goal 1: CONSUMER INVOLVEMENT IN ADVOCACY, SERVICE PLANNING AND DELIVERY To involve seniors and adults with disabilities in all aspects of the advocacy, planning, delivery, and evaluation of programs which serve them Obj. 1. Promote and expand the participation of seniors and adults with disabilities in providing volunteer support to individuals and organizations that serve them. 1. Provide support to volunteers that enables them to function effectively. 2. Provide support to agencies that enhances their ability to recruit and maintain volunteers. 3. Provide meaningful opportunities for seniors and adults with disabilities to work as volunteers. Obj. 2. Encourage the participation of consumers in leadership roles. 1. Involve seniors and adults with disabilities in advocacy activities. 2. Provide an ongoing opportunity for seniors to influence and participate in the development of public policy. 3. To provide an ongoing opportunity for persons with disabilities to influence and participate in the development of public policy. Goal 2: RESPONDING TO LOCAL COMMUNITY NEEDS To provide a coordinated network of services and supports that responds to local community needs Obj. 1. Provide services that assist individuals in their role as caregivers for adults or children. 1. Provide educational forums at places of business for employed caregivers. 2. Provide relief for caregivers. 3. Facilitate support groups for individuals caring for adults. 4. Provide support to grandparents raising grandchildren. 5. Provide resource material and training that enhances the skills of formal and informal caregivers. Obj. 2. Provide services that promote the nutritional health of seniors and adults with disabilities 1. Improve knowledge of nutrition issues. 2. Provide affordable well-balanced meals for seniors and adults with disabilities. 3. Provide access to food for seniors and adults with disabilities who are low income and/or have difficulty shopping. 4. Improve and expand nutrition-related services and programs. Obj. 3. Promote the positive interaction between individuals from different generations. 1. Provide work and/or recreational opportunities for individuals of different generations to develop positive relationships. Obj. 4. Provide a continuum of community-based supportive services that enables seniors and adults with disabilities to maximize their independence and/or quality of life 1. Improve coordination among providers in the senior and disabilities networks. 2. Provide services and supports that keep at-risk young adults and seniors independent and safe. 3. Provide assistance that will enable persons with disabilities to integrate into mainstream programs and independent living. 4. Provide assistance to individuals who are unable to provide for their own personal needs (health, food, clothing, or shelter) and/or are unable to manage financial resources or resist fraud or undue influence. 5. Ensure that the needs of individuals who reside in skilled nursing facilities, residential care facilities, and are participants in adult day health care programs are met. 6. Provide legal assistance and benefits counseling. Goal 3: PROMOTING ACCESSIBILITY AND INDEPENDENT LIVING To maximize the independence of seniors and adults with disabilities by promoting affordable/accessible housing and transportation in safe environments and ensuring physical and programmatic access to community-based services and supports Obj. 1. Improve the ability of seniors and adults with disabilities to obtain affordable/ accessible housing for seniors and adult with disabilities. 1. Provide legal assistance and benefits counseling. 2. Promote the dissemination of information about affordable/ accessible housing. 3. Provide/promote affordable/accessible housing for seniors and adults with disabilities. 4. Improve the safety and maintenance of exiting housing for seniors and adults with disabilities. Obj. 2. Provide an accessible transportation system that is client-centered, sensitive to disability and culture, reliable, safe, recognizes access to services as crucial, recognizes transportation as an integral component of the service delivery system, and includes new and innovative transportation services for seniors and adults with disabilities. 1. Provide/promote transportation services for seniors and adults with disabilities. 2. Improve access to transportation and paratransit services. 3. Provide input regarding the transportation/ paratransit needs of seniors and adults with disabilities. Obj. 3. Improve physical access to community services and supports that enable individuals to live and work independently in the community. 1. Provide guidance that will enable organizations to become more accessible. 2. Provide information and advocacy about accessibility and reasonable accommodations. 3. Provide reasonable accommodations and/or training that will improve accessibility to programs and services. 4. Make modifications to public facilities to enhance accessibility by those withdisabilities5. Promote technology as a means of enhancing accessibility. Obj. 4. Improve the safety of seniors and adults with disabilities 1. Improve safety in the home. 2. Improve the safety of seniors who drive. Obj. 5. Improve the ability of agencies and individuals to respond to emergencies and disasters. 1. Improve the preparedness of seniors and adults with disabilities and the organizations serving them. Goal 4: CONNECTING PEOPLE, RESOURCES, AND INFORMATION To provide information, education, training, and consultation that enable individuals and organizations to understand issues facing seniors and adults with disabilities, to be informed about resources, and to connect with services and supports Obj. 1. Promote the provision of Information and Assistance by trained individuals within the senior and disabilities networks. 1. Assist seniors and/or adults with disabilities in accessing information. Obj. 2. Develop and implement community education activities that provide information about issues of concern to seniors and adults with disabilities in understandable formats. 1. Provide visual information in the form of flyers, brochures, newsletters, etc. 2. Provide oral presentations/training to consumers. 3. Provide information via other media. Obj. 3. Improve the ability of agency staff to respond to issues of concern to seniors and adults with disabilities through training and resource development. 1. Provide training to staff and volunteers of agencies serving seniors and adults with disabilities. 2. Provide resource material for staff and volunteers of agencies serving seniors and adults with disabilities. Obj. 4. Improve the ability of seniors and adults with disabilities to utilize technology as a means to accessing information. 1. Teach seniors and adults with disabilities how to utilize computers. 2. Promote the use of the Internet as a valuable means to access information. Goal 5: RESPECTING AND RESPONDING TO OUR DIVERSITY To ensure that the network of services and supports for seniors and adults with disabilities reflects an understanding of and respect for this county’s cultural and racial diversity and is free of ethnic, cultural, sexual orientation, and/or language barriers to utilization of services Obj. 1. Improve the ability of existing programs to provide services to specific cultural and racial groups. 1. Target outreach efforts to minority individuals who are underutilizing services to encourage their participation. 2. Provide training that will enable organizations to better serve targeted groups within their community. Obj. 2. Develop and implement programs/services for the purpose of attracting the participation of targeted populations. 1. Improve participation of the minority community by having programs that are culturally sensitive and that respond to the interests/needs of the target community(ies). 2. Provide activities that highlight the diversity that exists in San Mateo County. 3. Enhance the ability of program participants to communicate with other seniors and with program staff. Obj. 3. Provide support that enhances the participation of diverse groups of seniors and adults with disabilities in programs and services. 1. Make staffing assignments that enhance the ability of programs to serve the diverse community. Goal 6: IMPROVING PHYSICAL AND MENTAL HEALTH To promote wellness and to improve access to a variety of prevention and intervention services Obj. 1. Ensure access to a continuum of health services that maintains the health and well-being of seniors and adults with disability. 1. Provide a variety of county and community-based health programs that target seniors and adults with disabilities. 2. Advocate on behalf of individuals and groups to ensure their access to health services. Obj. 2. Improve access to health-related information and activities. 1. Increase public awareness about health-related issues. 2. Provide emotional support and health information to people who are suffering from chronic and acute illnesses and conditions. Obj. 3. Develop and implement a variety of community-based health promotion activities 1. Provide health screening and prevention activities at community-based organizations. 2. Conduct studies that focus on healthy aging and interventions that positively affect well-being. 3. Provide a variety of exercise/activity programs for seniors and/or adults with disabilities. Obj. 4. Develop and implement a model program (Long-Term Supportive Services Program, known as LTSSP) that has the discretion to utilize a variety of funding sources in a way that provides the specific services needed by individual seniors and adults with disabilities without regard to diagnosis, disability, age or source of funding. 1. Develop programmatic infrastructure. 2. Complete financial component of LTSSP planning. 3. Convene groups to review programmatic issues. 4. Meet with LOG (Local Organizing Group) to review progress of model project. Goal 7: PREVENTING VIOLENCE, ABUSE, AND NEGLECT To improve the security and well being of seniors and adults with disabilities by responding to and reducing the incidence of violence, abuse, and neglect in San Mateo County Obj. 1. Increase public awareness and promote reporting of elder and dependent adult abuse and neglect. 1. Educate the community regarding the various types of abuse, how to avoid being a victim, and how to report abuse. Obj. 2. Increase professional awareness and promote reporting of elder and dependent adult abuse and neglect. 1. Provide training on the various types of abuse, how to avoid being a victim, and how to report abuse for staff and volunteers at programs serving seniors and adults with disabilities. 2. Provide written material that will assist staff and volunteers at agencies serving seniors and adults with disabilities in identifying and reporting suspected cases of abuse and neglect. Obj. 3. Provide forums in which the County, the District Attorney’s Office, law enforcement, legal service providers, other community-based organizations, and community members can cooperatively address issues relating to elder and dependent adult abuse and neglect. 1. Develop and convene Adult Abuse Prevention Collaborative. Obj. 4. Enhance the ability of agencies working with seniors and adults with disabilities to identify, report, and respond to incidents of suspected abuse/neglect. 1. Improve the communication, coordination, and working relationships within and among organizations serving seniors and adults with disabilities. Obj. 5. Provide support to seniors and adults with disabilities who are vulnerable to abuse and neglect. 1. Link at-risk individuals. Obj. 6. Improve our ability to prosecute perpetrators of elder and dependent adult abuse. 1. Create a vehicle for enhancing coordination in the prosecution of elder and dependent adult abuse cases. 2. Improve evidence collection 3. Advocate for legislation which improves protection of seniors and dependent adults. Back Top of Page