SAN MATEO COUNTY
HEALTH DEPARTMENT
AGING AND ADULT SERVICES DIVISION
225 37th Avenue
San Mateo, California 94403
TIES
Connects People to Needed Support
(24-hour response in emergencies)
(Voice) 1 (800) 675-TIES (8437)
(TDD) 711 for the California Relay Service
TIES serves as the main entry point for Adult Services, including Adult Protective Services, within the Health Department. Social workers answer questions about the wide variety of services available through the county and in the community. TIES also provides phone support and counseling on issues of concern to older and dependent adults, adults with disabilities and their families.
Call (toll free) 1 800 675-TIES (8437) to reach, obtain information about, or refer someone to the following programs:
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Adult Protective Services
Staff investigates and develops care plans for older adults (age 65 or over) and dependent adults (between 18 and 64 years of age) who are at risk of neglect, abandonment, isolation, abduction, or physical, mental and/or financial abuse.
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In-Home Supportive Services
Provides household and personal care assistance to SSI or Medi-Cal eligible elderly, blind and disabled individuals who are unable to remain safely in their own homes without assistance.
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Multipurpose Senior Services Program (MSSP)
Offers a comprehensive case management program designed to enable Medi-Cal eligible frail older persons (65 years or over) to remain in their homes.
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Linkages
Provides assessment and case management to help older adults and adults with disabilities (age 18 or over), without regard to income, remain independent in the community.
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AIDS Case Management
Provides comprehensive home and community-based services to persons with AIDS or symptomatic HIV, using a nurse and social work case management team approach.
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Public Guardian / Conservatorship Program
Provides protective case management and financial services to court-appointed conservatees who are unable to manage their own personal needs and/or finances due to physical or mental disabilities and whose families are unable to provide these services.
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Other Aging and Adult Services Resources
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Area Agency on Aging
The Area Agency on Aging serves as a focal point for planning for older persons and adults with disabilities residing in San Mateo County. In addition to its advocacy role, the agency administers a variety of federal, state, local, and private funds that support a coordinated network of community-based services for older adults and adults with disabilities.
573-2700
711 for the California Relay Service (TDD)
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Commission on Aging
A volunteer group appointed by the San Mateo County Board of Supervisors to advise the Board and Aging and Adult Services on all matters pertaining to older adults (age 60 years or over). The Commission acts as an advocacy body for older adults and provides an opportunity for consumers to participate in the development of public policy.
573-2707
711 for the California
Relay Service (TDD)
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Commission on Disabilities
A volunteer group appointed by the San Mateo County Board of Supervisors to advise the Board and Aging and Adult Services on all matters pertaining to people with disabilities. The Commission acts as an advocacy body for people with disabilities of all ages and provides an opportunity for them to participate in the development of public policy.
573-2580
711 for the California
Relay Service (TDD)
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