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Overview - The Human Services Agency of San Mateo County supports an ongoing culture of excellence through a multitude of strategies, including the Child Welfare System Improvements, the CARF accredited Vocational Rehabilitation Services Program and Outcome-Based Management (OBM) budgeting, to name a few. Evidence based program management within HSA has created measurable improvements for our community’s children, families and individuals. These examples demonstrate that our journey toward the full integration of quality improvement strategies is well underway. More
Accreditation News: Positive Outcomes for Individuals, Children, and Families through Best Practices - The Human Services Agency of San Mateo County (HSA) is at the forefront of a growing community of service providers who are challenging and invigorating their agencies through accreditation. Ours is the largest public agency in California to seek accreditation. We have elected to take on the additional challenge of seeking accreditation for every eligible service area which, upon completion, will make HSA one of a small handful of public agencies in the nation to achieve accreditation agency-wide. More
Personnel and Training - The County of San Mateo Human Services Agency Program Support off ers many services at your fi ngertips to ensure that your program and project are successful. We off er fi nancial services, human resources including payroll/personnel, training, facilities, contracts, and computer system support - just to name a few. Our goal is to provide excellent customer service to support direct staff to help improve the well-being of individuals, children, and families in San Mateo County. More
Four Facts that will help you with accreditation - Four Facts that will help you with accreditation - Who came up with the standards? The Council on Accreditation standards are based on the experiences and feedback of a board of highly qualified human service providers and current published research from academic institutions, policy centers and government agencies like the US Department of Health and Human Services. Standards also have reference lists that document the literature that support the standard. More
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