The staff of the Benefits Services Division is available to answer your questions by telephone or e-mail. Benefits Services Division Staff is divided by area of expertise, as shown below: Paul Hackleman (650) 363-4330 phackleman@co.sanmateo.ca.us Benefits Services Division Manager Marife Ramirez de Cartagena (650) 363-4227 mviola@co.sanmateo.ca.us Care$hares/DCAP Program Leave of Absence (LOA) COBRA Catastrophic Leave Voluntary Time Off (VTO) Flexible Spending Account General Inquiries Vacant (650) 363-4667 Enrollment Information for Employee Medical, Dental and Vision Insurance Verification of effective dates and payroll deductions Deferred Compensation Information Adding/Deleting Dependents Refunds General Inquiries Filomena Viveiros (650) 363-4229 fviveiros@co.sanmateo.ca.us Retiree Health and Dental Benefits General Inquiries Florinda De Leon (650) 363-4157 fdeleon@co.sanmateo.ca.us Life Insurance Plan Invoices/Enrollment School Verification Forms  Expanded Disability General Inquiries  Pamela Gibson (650) 363-4344 pjgibson@co.sanmateo.ca.us Blood Bank Health & Fitness Programs Work/Family/Life Programs Human Resources Department 455 County Center, Fifth Floor Redwood City, CA 94063-1663 PONY: HRD133 Phone: (650) 363-4321      Fax: (650) 599-1573   TDD: (650) 368-7807